Privacy Policy
Reduxo Pty Ltd
Effective Date: 14 March 2024
Reduxo Pty Ltd (“Reduxo”, “we”, “our”, or “us”) is committed to protecting your privacy and handling personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you use our website, engage our services, submit enquiries, interact with our advertisements, or otherwise communicate with us.
1. Who We Are
Reduxo provides physical asset audit and facilities audit services across Australia, helping organisations capture, verify and maintain accurate asset data for lifecycle planning, compliance, maintenance, budgeting and operational purposes.
Website: https://www.reduxo.com.au
Phone: 1300 851 774
2. What Information We Collect
We may collect personal information including:
Full name
Email address
Phone number
Company or organisation name
Job title or role
Business contact details
Information submitted through forms, lead forms or enquiries
Information relating to your project or audit requirements
Communications between you and Reduxo
Website and usage analytics
We may also collect non-personal or technical information including:
IP address
Browser type
Device information
Pages viewed
Time spent on pages
Referral sources
Cookies and tracking data
3. How We Collect Information
We collect information when you:
Submit a contact or enquiry form
Book a discovery call
Download a resource or checklist
Interact with our Google Ads lead forms
Contact us by phone or email
Subscribe to communications
Visit or browse our website
Engage with our advertisements or marketing campaigns
Information may also be collected automatically through cookies, analytics tools and advertising platforms.
4. How We Use Your Information
We may use your information to:
Respond to enquiries and requests
Provide quotations, proposals and services
Arrange meetings or discovery calls
Deliver asset audit and related services
Improve our website, services and customer experience
Conduct internal reporting and analytics
Communicate marketing or promotional information where permitted
Measure advertising campaign performance
Maintain business and administrative records
Comply with legal obligations
5. Google Ads, Analytics & Advertising
Reduxo may use Google Ads, Google Analytics and other advertising or analytics platforms to better understand website usage and improve marketing performance.
These platforms may use cookies or tracking technologies to collect information regarding:
Website interactions
Ad engagement
Browsing behaviour
Device and browser information
This information helps us improve our services, advertising relevance and website experience.
You can manage advertising preferences through your Google account or browser settings.
6. Cookies
Our website may use cookies and similar technologies to:
Improve website functionality
Understand user behaviour
Measure campaign effectiveness
Enhance user experience
You may disable cookies through your browser settings, however some website functionality may not operate correctly.
7. Disclosure of Personal Information
Reduxo does not sell personal information.
We may disclose your information to trusted third parties including:
Website hosting providers
CRM or software providers
Marketing and analytics platforms
Contractors or consultants assisting with services
Professional advisers
Government or regulatory authorities where legally required
We take reasonable steps to ensure third parties handle personal information appropriately.
8. Data Security
We take reasonable measures to protect personal information from:
Misuse
Loss
Unauthorised access
Modification
Disclosure
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure and we cannot guarantee absolute security.
9. Access & Correction
You may request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete or outdated.
Requests can be made using the contact details below.
10. Third-Party Websites
Our website may contain links to third-party websites. Reduxo is not responsible for the privacy practices, security or content of external websites.
Users should review the privacy policies of those third-party websites independently.
11. Changes to This Privacy Policy
Reduxo may update this Privacy Policy from time to time.
Any updates will be published on this page with a revised effective date.
12. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:
Reduxo Pty Ltd
Website: https://www.reduxo.com.au
Phone: 1300 851 774
Email: admin@reduxo.com.au